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#1

How to cancel ADSL service and keep home line?

in RS Sellers Fri Sep 22, 2017 1:18 pm
by jensenbreck • Superman | 109 Posts | 1090 Points

Hi Whirlpool, hope someone can assist or provide some advice. We have out of contract plan with Exetel on a ADSL2+ connection. Unfortunately I'm on a RIM and exchange is about 4.5km from my place so really I'm getting about 3Mbps/256Kbpss speed which really sucks.
I'm not sure which to contact, would that be Sales Team or the Billing Team or the Support Team? Also would emailing be OK compared to contacting Exetel? Also would it be possible to cancel just the ADSL service and keep the home line?

I didn't find the right solution from the Internet.

References:http://forums.whirlpool.net.au/forum-replies.cfm?t=2598468

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#2

RE: How to cancel ADSL service and keep home line?

in RS Sellers Tue Sep 26, 2017 11:57 am
by generalcategory • Bestseller Writer | 100 Posts | 500 Points

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